Shipping Policy

At Jadey Store, we’re committed to delivering your orders quickly and safely. Below you'll find all the details about our shipping process:

Processing Time

• Orders are processed within 1–3 business days.
• You’ll receive a confirmation email with tracking information once your order has been shipped.

Shipping Locations

We currently ship to most countries worldwide. If you’re unsure whether we ship to your location, feel free to contact us at support@jadeystore.com.

Tracking Your Order

All shipments come with tracking. Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery in real-time.

Delays & Issues

While we strive to meet all estimated delivery times, delays may occasionally occur due to external factors such as weather, customs, or courier service disruptions. If your order is delayed or lost, please contact us so we can assist promptly.

Incorrect Shipping Address

Make sure your shipping information is accurate at checkout. We’re not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions about shipping, don’t hesitate to reach out to us at support@jadeystore.com.

Thanks for choosing Jadey Store — we can’t wait for you to receive your order!